PRIVACY POLICY
Effective Date: 10/01/2026
Last Updated: 10/01/2026
Lorant Dispatch (“Lorant Dispatch,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use LorantDispatch.com, contact us, request information about our services, or enter into a business relationship with us.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with our website and business, we may collect information such as:
Contact Information
This may include:
Name;
Business name;
Email address;
Telephone number;
Mailing or business address; and
Other contact information you voluntarily provide.
Carrier and Business Information
If you inquire about or apply for our dispatch services, we may collect information such as:
Legal business name;
DBA name;
MC number;
USDOT number;
Equipment type;
Number of trucks;
Preferred lanes;
Contact information;
Operating authority information;
Insurance information;
Freight preferences;
Driver or operational information provided to us;
Payment or billing information; and
Other information reasonably necessary to provide dispatch services.
Communications
We may retain information contained in communications you send to us, including emails, contact forms, text messages, telephone communications, and other business correspondence.
Website and Technical Information
When you visit our website, certain technical information may automatically be collected, depending on the website platform and tools we use.
This may include:
IP address;
Browser type;
Device type;
Operating system;
Pages visited;
Approximate location based on IP address;
Date and time of visits;
Referring website; and
Other standard website usage information.
2. HOW WE USE YOUR INFORMATION
We may use information we collect to:
Respond to inquiries;
Provide information about our dispatch services;
Evaluate potential carrier relationships;
Provide dispatch and administrative services;
Communicate with carriers, brokers, shippers, factoring companies, and other transportation-related parties when necessary to provide services;
Prepare contracts and business documents;
Process billing and payments;
Maintain business and customer records;
Communicate regarding existing services;
Improve our website and services;
Protect the security and integrity of our business;
Detect or prevent fraud, unauthorized activity, or misuse;
Comply with legal and regulatory obligations; and
Perform other purposes disclosed at the time information is collected or otherwise permitted by law.
3. HOW WE SHARE INFORMATION
Lorant Dispatch does not sell your personal information for money.
We may share information when reasonably necessary to operate our business and provide requested services.
Depending on the circumstances, information may be shared with:
Freight brokers;
Shippers;
Factoring companies;
Carriers and transportation partners;
Technology and website service providers;
Email, communication, and document-management providers;
Payment processors;
Professional advisors;
Legal or regulatory authorities when required; and
Other parties when you authorize us to disclose the information.
We only intend to share information that is reasonably necessary for the applicable business purpose.
4. INFORMATION PROVIDED FOR DISPATCH SERVICES
If you become a client of Lorant Dispatch, information provided to us may be used to perform dispatch services on your behalf.
For example, carrier information may be provided to brokers or other transportation-related parties when necessary to identify, negotiate, book, or manage freight.
By engaging our dispatch services, you authorize us to use and disclose information reasonably necessary to perform the services described in your Carrier–Dispatcher Service Agreement.
5. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies, pixels, analytics tools, or similar technologies.
These technologies may help us:
Operate the website;
Remember preferences;
Understand website traffic;
Improve website performance;
Understand how visitors interact with our website; and
Maintain website security.
The specific cookies and technologies used may depend on the website hosting platform, analytics services, embedded content, or other third-party services connected to our website.
You may be able to control cookies through your browser settings.
Disabling certain cookies may affect website functionality.
6. THIRD-PARTY SERVICES
Our website may use or link to third-party services.
These may include website hosting providers, analytics services, communication platforms, payment processors, transportation-related platforms, or other business technology providers.
Third parties may collect or process information according to their own privacy policies.
Lorant Dispatch does not control the privacy practices of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
7. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic communication system, or method of storing information can be guaranteed to be completely secure.
You should use appropriate precautions when communicating sensitive information electronically.
8. DATA RETENTION
We may retain personal and business information for as long as reasonably necessary to:
Provide services;
Maintain business records;
Fulfill contractual obligations;
Resolve disputes;
Maintain financial and accounting records;
Comply with legal, regulatory, and tax requirements; or
Protect our legitimate business interests.
When information is no longer reasonably necessary, we may securely delete or dispose of it, subject to applicable legal and business requirements.
9. YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
Request information about personal information we collect;
Request access to certain personal information;
Request correction of inaccurate information;
Request deletion of certain information;
Request information regarding how personal information is used or disclosed; and
Exercise other rights provided by applicable privacy laws.
Certain legal exceptions and limitations may apply.
To submit a privacy-related request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
10. CALIFORNIA RESIDENTS
Lorant Dispatch is located in California.
California privacy laws may provide California residents with additional rights concerning their personal information, depending on whether and how those laws apply to our business.
If you are a California resident and believe you have a privacy request or right under applicable California law, you may contact us using the information below.
We will evaluate and respond to qualifying requests in accordance with applicable law.
We do not discriminate against individuals for exercising privacy rights that are legally available to them.
11. CHILDREN'S PRIVACY
Our website and services are intended for adults and businesses.
We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
12. EMAIL AND COMMUNICATIONS
If you voluntarily provide your email address or telephone number, we may use it to respond to inquiries, provide requested information, communicate regarding services, or communicate about an existing business relationship.
If we send promotional communications where consent or an opt-out is required by law, you may unsubscribe using the available instructions.
You may also contact us to request that we stop certain marketing communications.
Please note that we may still send necessary transactional or service-related communications.
13. TEXT MESSAGES
If you voluntarily provide a telephone number and communicate with Lorant Dispatch by text message, standard message and data rates may apply depending on your mobile carrier and plan.
We will use text communications primarily for business and service-related purposes unless otherwise authorized.
We will not use text messaging for purposes prohibited by applicable law.
If you receive unwanted marketing text messages from us, you may contact us or use any available opt-out instructions.
14. DO NOT TRACK
Some web browsers may transmit “Do Not Track” signals.
Because there is not a universally accepted standard for responding to these signals, our website may not respond to every browser-based Do Not Track signal.
15. LINKS TO OTHER WEBSITES
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security, content, or policies of those websites.
Once you leave LorantDispatch.com, we encourage you to review the privacy policy of the website you visit.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, or applicable legal requirements.
When changes are made, we will update the “Effective Date” or “Last Updated” date at the top of this policy.
Your continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy to the extent permitted by law.
17. CONTACT US
If you have questions about this Privacy Policy, want to submit a privacy-related request, or have concerns about how your information is handled, please contact us:
Lorant Dispatch
Website: LorantDispatch.com
Email: [email protected]
Phone: (619) 604-4092
Effective Date: 10/01/2026
Last Updated: 10/01/2026